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General Company FAQ

What does Auburn Bearing & Manufacturing do? What are your specialties?

With over 120 years’ experience, Auburn Bearing is a manufacturer of a full line of standard thrust ball and roller bearings. Currently, we offer 13 different bearing series which are available across a wide size range, including IDs from 5/64” to 6-1/2″ and ODs from 15/64” to 13-3/4”.

In addition, we also make custom, made-to-order thrust bearings and precision bearing components that aren’t shown on our website or catalog. We have quoted items per print, per sample, and as interchanges for other manufacturer’s products. Our custom bearings are available up to 6” OD and can be made in a variety of material, including carbon steel, stainless steel, and engineered polymers. Additionally, in the event that you do not need a complete custom bearing assembly, we perform bearing modification and manufacture other precision parts and components.

What types and styles of bearings do you make?

We make a variety of bearing types, including thrust ball bearings, cylindrical thrust roller bearings, radial thrust bearings, combination radial & thrust bearings, self-aligning thrust bearings, custom thrust bearing assemblies and components, and more.

Moreover, we can make bearings in many styles and configurations, including single direction, double direction, caged, banded, separated, open, enclosed, full ball complement, etc.

Do you offer any unique secondary services?

Besides bearings, we offer a variety of secondary services to our contract manufacturing customers. Our diverse manufacturing capabilities include CNC turning and machining, manual turning and machining, CNC milling, lapping, superfinishing, induction welding, laser marking of finished parts, automatic saw cutting, reverse engineering, and CNC grinding, including ID grinding, OD grinding, cylindrical grinding, centerless grinding, surface grinding, and double disk grinding. Please see our Custom Manufacturing Services and our article entitled “Beyond Bearings: Manufacturing is a Broad Topic” for more information.

What services separate Auburn Bearing from other suppliers?

Unlike Auburn Bearing, some bearing suppliers do not manufacture their own products. Many of them purchase Chinese bearings, and quite often, these suppliers will change their source of supply without informing customers, resulting in quality issues. Auburn Bearing’s products are manufactured in the USA in our Upstate New York manufacturing facility.

In addition, we hold a unique spot in the industry because we are able to combine the capabilities of a large bearing manufacturer with the precision and attention to detail of a small bearing shop. This allows us to offer personalized service, short lead times, on-time delivery, trusted bearing expertise, innovative solutions, top quality products, and more.

Do you have any industry certifications?

Yes. Upon request, we can provide Certificates of Conformance (C of C), NAFTA certs, material certs, inspection reports, and information on DFARS compliance, RoHS compliance, and material traceability. In addition, we are certified by Weir Valve, and we are a Wesco Approved Supplier. Please include all certifications you require along with your RFQ, if any.

What is your privacy policy, return policy, and terms & conditions? Is there a warranty?

We do offer a warranty that says all products are free of manufacturing defects, and depending on the circumstances, we may allow returns with a 25% restocking fee. You can find our other policies here:

What is your manufacturing process?
  1. All materials are sourced domestically (i.e., chrome steel, stainless steel, bronze, brass, etc.).
  2. Individual components for the bearings are machined in-house on our CNC lathes.
  3. Machined pieces are sent out locally for heat treating (hardening).
  4. Upon return, the pieces are precision machined, washed, and assembled into finished bearings.
  5. Bearings are laser marked and either stocked or packaged for shipping.

Have another question? Check out our other FAQ sections or contact us.

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